How can we help?

My purchases aren't showing up after I subscribed.

Open Baseline, go to Settings, and tap "Restore Purchases." If that doesn't resolve it, try signing out of the App Store and back in, then restore again.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone and cancel from there. You'll retain Pro access through the end of your billing period.

I lost my workout data after updating the app.

Your data is stored locally on your device. If you've recently restored from a backup or switched devices, the data may not have transferred. Contact us and we'll do our best to help recover it.

Can I export my training data?

Yes — data export is included with Baseline Pro. You can access it from the Settings screen.

Something in the app isn't working right.

Send us a note with what you were doing and what happened. Screenshots help. We read every message.